| This was the response received from the Office of the State Auditor Good morning and thank you for contacting the Office of the State Auditor (OSA) with your concerns regarding continued errors in the 2025 property tax bills issued by Valencia County. We understand the seriousness of this matter and the frustration these repeated errors have caused taxpayers. OSA is aware that Valencia County has acknowledged responsibility for an initial mill rate calculation error, as well as additional errors in revised tax bills linked to a reported software issue. The recurrence of these problems highlights Valencia County’s continuing need to address both the immediate causes and the underlying weaknesses in processes and internal controls. The Office of the State Auditor is closely monitoring the County’s efforts to correct the errors and identify the root causes of its property tax billing failures. OSA will continue evaluating whether Valencia County is taking appropriate and transparent steps to strengthen internal controls, improve oversight, and implement safeguards to prevent future errors. Residents with questions about their property tax bills or who wish to dispute their assessments should contact the Valencia County Treasurer’s Office and follow the formal property tax appeal process. The County has posted public notices and contact information on its website: Valencia County, NM | Official Website. We appreciate residents raising these concerns and remain committed to promoting transparency, accountability, and sound financial practices in government. |
| We encourage you to continue to contact your County Commissioners, the Office of the State Auditor, and the Attorney General’s Office until we have actual answers and a satisfactory resolution to this disaster. Submit a report to the Office of the State Auditor. Why this matters: The State Auditor can independently review financial and administrative errors and determine whether additional corrective action or oversight is required. Report online: https://nmosa.caseiq.app/portal/reportonlineSubmit a complaint to the New Mexico Attorney General. Why this matters: The Attorney General’s Office reviews complaints involving potential violations of law or failures in government accountability and consumer protection. Submit here: https://nmdoj.gov/get-help/submit-a-complaint/Contact the County Assessor, Treasurer, and County Commissioners directly. Why this matters: These offices are responsible for assessment, billing, and oversight. Direct constituent communication helps ensure the seriousness of the issue is understood and prioritized. County Commissioners: Gerard Saiz – District 1 Troy Richardson – District 2 Morris Sparkman – District 3J oseph Bizzell – District 4 Dante Berry – District 5 |
